HELP CENTER

Remote Support

At times, ComCanaria SuperSupport Staff may require to remotely access your machine to help you troubleshoot.
We use TeamViewer Software to provide remote desktop assistance.

STEP 1

Download Teamviewer
to your desktop and install.

STEP 2

Open Teamviewer and tell us
your ID Number & Password.

STEP 3

ComCanaria SuperSupport will login,
troubleshoot and assist.

Download Teamviewer Software

Remote assistance to troubleshoot and fix issue

ComCanaria SuperSupport will now login, troubleshoot and attempt to solve the difficulties faced. You can watch on your screen every step that we do. TeamViewer gives us the ability to be with you as if we’re sitting beside you. Once you close the application, ComCanaria will no longer have access to your desktop again.

Question? Talk to our Super Support Team

Our goal isn’t to win awards. Our goal is to offer the best web host solutions. Do you have any questions about our services? You’ll get to experience first-hand the expert hosting website support from our Support Crew!
Call Support
828 811 025

Technical Support
support@comcanaria.com

Billing
billing@comcanaria.com