At times, ComCanaria SuperSupport Staff may require to remotely access your machine to help you troubleshoot.
We use TeamViewer Software to provide remote desktop assistance.
to your desktop and install.
Open Teamviewer and tell us
your ID Number & Password.
ComCanaria SuperSupport will login,
troubleshoot and assist.
Download Teamviewer Software
Remote assistance to troubleshoot and fix issue
ComCanaria SuperSupport will now login, troubleshoot and attempt to solve the difficulties faced. You can watch on your screen every step that we do. TeamViewer gives us the ability to be with you as if we’re sitting beside you. Once you close the application, ComCanaria will no longer have access to your desktop again.